UserTest Pro supports asynchronous AI‑moderated interviews in video and audio formats.
- Video interviews (default for depth and trust)
- Best for concept tests, UX flows, messaging, and discovery where facial expressions and tone add value.
- Recommended when you want stakeholder-ready clips and highlight reels later.
- Audio-first interviews
- Useful when bandwidth, environment (noisy or camera-shy contexts), or device constraints make video harder.
- Works well for simple feedback, quick follow-ups, and language-diverse audiences.
- How to choose inside the study
- In Study Settings, select the default mode: video or audio.
- Optionally allow participants to switch down to audio if camera or connection quality is poor.
- Guidance for teams
- Use video by default for high-value projects; fall back to audio only where necessary.
- For India, expect a mix of bandwidth constraints—design for video, but don’t block on it.
Have questions? Let us know at [email protected] and we’ll help you out!